The evolving business landscape and other areas of industry need modern, reliable communication channels. The organizations have therefore, crossed over from traditional phone systems to VoIP phone systems. At present, many business organizations prefer to communicate through VoIP software. Abiding by numbers, around 3 billion VoIP software users exist around the world. If you are not one of them, it is high time to switch over to this upscale phone system to facilitate better communication for your business.
Are you testing the patience of your customers? Don’t do that!
VoIP software market projects a CAGR of 21.5 per cent in the next few years. Companies find VoIP systems easy to use and useful. The need for VoIP phone systems arises from the fact that customers are more receptive to sales calls over emails. Customers are impatient and want high-quality calls. The average waiting time for calls is around 36 seconds. Beyond that, customers disconnect out of impatience.
So, don’t keep your customers waiting and testing their patience. With this, you are only giving them a reason to switch over to your rivals. Instead, adopt VoIP phone systems instantly, as they improve the call quality and increase uptime by 99.9 per cent
How Much Do Business Phone Systems Cost?
What are VoIP phone systems, and how are they helpful?
VoIP phone systems are an upgraded version of traditional landline phones. The VoIP software uses the internet bandwidth to place a call and maintain its quality. VoIP software systems also go by the name of cloud-based phone solutions. The system converts calls over VoIP into a digital signal and conveys these signals to the VoIP service provider. This process happens over strong internet bandwidth.
How to Choose a Business phone service provider for Your Startup?
The use of high data speed internet facilitates the quality of VoIP calls. The introduction of 5G internet services supports the implementation of VoIP phone systems in business organizations. On the other hand, the development of the internet of things also acts as a support to the VoIP systems. No wonder VoIP systems are immensely popular today.
Advantages VoIP phone systems
In this next section, let’s look at the advantages of using VoIP software
1. Uptime
The percentage of uptime for VoIP calls borders on 99.9 per cent, which is excessively high. This increased uptime percentage indicates that the user will only face issues for around six minutes a year. The accuracy and quality of VoIP phone calls stay high throughout the year. The present quality of VoIP phone calls meets the gold standard of communication that organizations follow. Moreover, in the future, this standard will only improve.
The high uptime of VoIP phone calls come through because of the providers, the device quality and the carrier technology. The PBX providers manipulate the POPs or Points of Presence to create such high uptime.
In comparison to VoIP phone systems, landline systems are less reliable. The reliability of traditional phone systems goes down because of multiple factors. For example, bad weather affects call quality on traditional landlines. Moreover, power outages and wire cuts also lead to bad call quality on traditional landlines. The telephone service company takes a lot of time in fixing these issues.
Switch from Traditional Business Phone Service to Cloud hosted phone systems
Sometimes, the reason behind these issues remains unclear. Moreover, faulty equipment in the system also leads to a communication failure. However, a cloud-based telephone system functioning on VoIP software does not face such issues. The use of VoIP phone systems is simple, reliable and effective as long as there is good internet connectivity.
Even when the internet service is down, the user reroutes the calls through the device. Such phone systems work even with a power cut or low internet bandwidth.
2. International service
Today, most companies eye a global scale of operations. If the company collaborates with foreign teams or clients, international calls are necessary. The VoIP phone systems facilitate smooth, high-quality international calls.
Moreover, the cost of international calls over VoIP software is low. The rates are in fact the same that providers charge for internet service per second. Moreover, the companies have the option of a toll-free helpline setup, which costs less.
Virtual phone numbers on VoIP networks are also an affordable option for companies that place international calls every day. With high-speed internet, the company gets rid of the high toll amount on traditional international calls.
On the other hand, placing sales calls on traditional phone systems creates extra costs. Because of this, the sales operation goes into loss in the long run. The use of VoIP phone calls, therefore, improves the profitability of sales calls.
3. High security
The security of a call or text holds a lot of importance. Security issues hold a lot of weight for business organizations. Whether the company uses the phone system for internal or external processes, data security remains a priority, which is where VoIP phone systems can prove to be effective.
In traditional phone systems, phone tapping is easy. A company’s competitors can tap into the phone calls with ease if they access the wires. Traditional phone systems also allow callers to place unauthorized calls. Data security goes down when the company uses traditional call systems for communication.
The combination of cloud telephone systems with VoIP phone software is beneficial at increasing data security standards. With secure data centers and call encryption, VoIP phone systems emerge as clear winners. Security and reliability for communication has attained a new high with VoIP phone network. From small-scale businesses to large scale ones, cloud-based VoIP software helps every type of business.
You can have regular vulnerability checks and monitoring for maintenance of call security on VoIP software. Therefore, business organizations find VoIP phone systems highly reliable.
End Note
The reliability of VoIP phone systems is higher than that of regular phone systems. At a time, when high speed and clear business communication becomes necessary, VoIP software from 10 Digits is an upgrade and extremely reliable. Cloud-based VoIP software is the future of phone calls for organizations and individuals.
More about 10 Digits
A leading business communication service provider, 10 Digits provides secure and scalable business communication solutions. The company also specializes in providing high-speed VoIP phone systems to businesses. With innovative communication solutions, the provider upholds its commitment to improving business communication.