Having a VoIP telephone service has proven to be of great help for several organizations. It not only lets you have an on-premise exclusive service, but also enables you to look for a cloud or hybrid setup. With the growing popularity of this advanced technology, businesses have adopted several new VoIP brands to beat the cutthroat competition in their respective industries. Out of them, Grasshopper and Google Voice have topped the list in 2022.
But what exactly are they, and how are they different from each other? Do you have any idea? Well! That is a tough question to answer because using both of them needs you to be well aware of their pros and cons. They can either make or break your business. Hence, there is no chance of playing a classic trial-and-error method. Whatever brand you select, you have to be completely certain about it. Here is more about them in this detailed comparison.
Grasshopper VS Google Voice
Choosing from among these two prominent VoIP brands can be tough. Just to help you out, we have brought you a complete guide on grasshopper VS Google Voice. Hope that it works for you.
Advantages of Grasshopper
Made mainly for entrepreneurs and small-scale businesses, Grasshopper offers outstanding performance. Thanks to its Number Porting feature, converting the traditional business phone to the cloud hosted business phone system virtual one is so convenient. In addition, you can receive personal and business calls with a distinctive feature on the same device, regardless of who the user is.
Some of the main advantages of using the Grasshopper VoIP service are:
- You will get both desktop and mobile versions of the application.
- Extensions of the telephone number are possible with Grasshopper.
- It packs a user-friendly admin panel for better control.
- Contacting multiple accounts is easier with Grasshopper.
- It can easily convert all your voicemails into text form and display them on the desktop.
- The automated attendant feature features several customized options.
Advantages of Google Voice
One of Google’s best products, Google Voice is a cloud-based business VoIP system. It houses some of the best scalable features. You can easily add or remove features and subscriptions as per your organization’s requirements. While it helps businesses establish a strong and reliable connection between departments and users, Google Voice has placed several limitations as well. But not delving into them, let us talk about its advantages.
- One of the cornerstones of using Google Voice is its ability to synchronize calls across different devices and teams.
- You can schedule calls with the help of a built-in calendar.
- It will help you make and receive calls using another device other than the base one.
- Google Voice can easily minimize spam and unwanted calls for a more immersive experience.
- Transcription voicemails into the desired language are much more accurate and reliable for Google Voice.
Grasshopper VS Google Voice: Features Comparison
As both these services have become the top players in the market, it would be wise to understand both of them neck to neck the in a grasshopper VS Google Voice comparison. In this below section, we have illustrated how both these services are different from each other.
1. Extensions and phone numbers
Grasshopper
One of the main features of Grasshopper that has made it the winner is the five extensions per user. It sets you free from sitting and waiting for the entire menu option while connecting to another user. In addition, you can also have vanity and toll-free numbers. To ensure that your business can have a more natural and user-friendly appearance, Grasshopper will not charge you for calling the toll-free number.
Google Voice
Compared to Grasshopper, Google Voice does not allow one user to dial the extensions easily directly. Every user receives a personal extension that the users cannot extend further. It does not provide any toll-free or vanity numbers either.
2. Texts
Grasshopper
With the help of Grasshopper, you can create a group of more than eight participants and type long messages on your computer or PC. You can easily send pictures, videos, and other types of files as they are. One of its salient features is the Instant Response, which automatically sends a message to your listed contact about the acknowledgement of the call receipt.
Google Voice
Compared to Grasshopper, Google Voice extends certain limitations. While you can get the texts from multiple devices, you will not be able to chat with large groups. Every message has a limitation of 160 characters. Moreover, it does not allow sending image or video files to others in a group. One of its interesting features is the automated movement of unwanted messages to the spam folder.
3. Control over calls
Grasshopper
It comes with a wide range of call control features that can help you orchestrate the caller queue best. From call diversion to other employees to call blocking, you can perform several activities with this VoIP service. Sometimes, the callers can dial up the wrong extension. In this case, it will route the call to the correct address with ease.
Google Voice
Just the opposite of Grasshopper, Google Voice doesn’t pack so many advanced call control features. You won’t be able to block or divert the calls. But it does allow you to filter the spam calls and find out the caller’s identity. For any outbound international call, Google Voice charges on a per-minute basis. But any internal incoming call to the US is free.
Takeaway
In this guide on Grasshopper VS Google Voice, it is evident that Grasshopper excels in most of the departments. It is one of the most extensively used technologies. However, this doesn’t mean Google Voice will become a backbencher. Due to its association with other G-apps like Gmail, Google docs, and more, Google Voice offers more flexibility to businesses. Furthermore, it is much easier to incorporate as compared to Grasshopper. To get detailed info on Grasshopper VS Google Voice or to choose the best one as per your business requirements, you can always contact 10Digits.