softphone vs hardphone
With the advent of technology to exceptional heights, communication has witnessed a sea transformation among the businesses worldwide. VoIP is one such revelation that has transformed the communication hassles faced by small and big organizations. Whether you are at your workplace or somewhere else, the VoIP phone system could handle everything you put at it. […]
Mistakes You Should Avoid While Subscribing Phone Service
Are you careful enough when choosing the best business phone service for your company? Well! When buying something else, it is simple to make a blunder and get away with it. However, selecting the correct software for your company is a different ball game. The availability of a plethora of providers makes it easy for […]
Average Telephone Bill for Small Business
Among the many methods prevalent to engage with your consumers these days, telephony remains a step ahead of all. This is why having a dedicated business telephone is essential for the productivity of your business. Setting up a business telephone service may be expensive, and many individuals are not sure where to begin, but it […]
5 Must-Have Apps for Insurance Business
Insurance businesses first debuted in the industry for a long time, and insurance continues to be necessary since security is always a worry. Insurance companies must have all of their consumer data in a single location, which necessitates the need for a befitting app. The apps for VoIP phones for insurance companies connect flawlessly with CRM […]
Interactive Voice Response (IVR)
Interactive Voice Response, a technology that allows communicating with clients in the form of voice commands is gaining immense popularity. This automated technology is effective in interacting with clients. Organizations associated with banks, KPO and BPO industries find a religious use of the IVR interactive voice response system. Its use in the offices as well […]
Top 5 Google Voice alternatives small businesses
Among the leading players in the VoIP services, Google Voice tops the chart. With more than 20% of the searches in the Google app done by the voice only, Google Voice can work on its dedicated app and other desktop devices. With so much to offer at the least investment, businesses often go for the […]
How to Automate Customer Service for Small Businesses
A good business requires happy customers, which in turn needs you to provide flawless customer service. The principle of any business depends upon customer’s feedback. According to a study, 89 percent of small and big companies struggle to contest based on good customer service. Nowadays, a company not only competes on product and price but […]
kari’s law in VoIP phone system
Emergency services handle difficult situations and try to save the victims from life-threatening scenarios. Certain cases of avoidable dangers are possible to handle with timely help to the victims of these emergencies. The US government did launch 911 services long back to tackle such emergencies over the phone. But with the services of 911, came […]
cold calling using VoIP phone system
Nothing matches the power of the US economy that offers multi-dimensional benefits to global businesses. With the average gross salary of 69.392USD in 2020 only, the United States of America is attracting employees from different regions. While the nation’s economy has so much to offer to businesses and employees, the markets have become challenging like never before, […]
Pros and Cons of VoIP Phone Service
Establishing a strong communication channel is an instant need of the modern day businesses. Organizations today prefer adopting a unified communication channel that offers the best benefits to the customers and businesses. This advancement in technology has introduced multiple new techniques and VoIP phone service is one of them. Do you know that about 31% of global businesses use […]