FieldLink

Never miss an urgent call.

For plumbers, HVAC and electrical crews, property managers, apartment leasing offices, or any business that gets calls after the doors close.

How it works

1
Set it up. Add each location with its own phone number, the people on call in the order they should be tried, and who gets the email reports.
2
Your customer calls. They hear your greeting and choose: leave a message, or say it's urgent.
3
We find your team. Urgent calls ring your on-call team one at a time. The first person to accept is connected straight to the caller. If no one picks up, the caller leaves a voicemail.
4
Nothing slips through. Every urgent call gets a ticket number, and your team gets an email with what happened and the recording attached.

1Leave a message 2It's urgent, find someone now

On-call staff hear a short prompt and press 1 to take the call. No app to install.

Built for any business with a phone line

A burst pipe at 2 a.m. reaches whoever is on call tonight, not a full voicemail box.

Residents report a leak or lockout after hours and maintenance hears about it right away.

Give every building its own number and its own on-call list, all from one place.

If your customers sometimes need someone right now, FieldLink gets them to a person.

What you get

One number per locationEach office, building or service area gets its own line, greeting and team.
An on-call order you controlAdd, remove and reorder who gets called first from the web portal.
Voicemails in your inboxRegular messages arrive by email with the caller's number and the audio file.
A written record of urgent callsTicket number, who was tried, who answered, and how it ended.
Your company, your logoManage several companies and locations in one portal, each with its own users and branding.
Simple accounts for your staffInvite users by email and let them reset their own passwords.

Ready to stop missing calls?

Email us and we'll set up your first location.

support@10digits.net